First of all, thank you for putting your trust in us!
Stage 1 - ORDER'S BEEN PLACED
- We have received your order and are going to pick, pack and prepare it for shipment.
- When the order is shipped, tracking number will be populated within the order details found in your account. Don't worry, we'll email you as well.
- Keep a close watch on the tracking information. It is highly recommended that you be present to receive delivery or have someone designated at your residence to do so on your behalf. Most of the time, when the package doesn't fit the mailbox, the mailman may put the package in front of your front door or take it to your apartment management office (in case you live in an apartment). Be Proactive!
Stage 2 - ORDER HAS ARRIVED
- Open the package. Be happy about receiving your products in the comfort of your home from a reputed business.
- Should there be any issues, please report them to us within 7 days. Although optional, you may want to create an account (if not already done so) with us. This will enable you to maintain your purchase & returns history, order details and make reordering easy.
We anticipate that all will be well. Enjoy the product :-)
Stage 3 - RAVE and REORDER (in no particular order)
- Tell your friends about us.
- Go back to site and leave a product review. This helps others just like yourself.
- Tell us how we did by writing to us here. Scroll all the way to the bottom of the page, give us your name and location, your email address and a testimonial that we can post to our testimonials page. Also, please remember to let us know if we were successful in receiving a 5-star rating from you.
- Last but not least, start thinking of the next product you will order from us ;-)